How do I set this up on my phone?

First, you need to be fully vaccinated and you need the latest versions of the Service NSW app and the Express Plus Medicare app.

Your vaccination certificate should appear in your Medicare app within one to 10 days after you have your second dose.

Once that certificate shows, you should be able to press a button that says “add to check-in app” and then choose the Service NSW app.

You can also add it to the app through the myGov website by signing into your account on a browser, selecting “Medicare”, selecting “View proof” in Proof of vaccinations, selecting “view history”, selecting your name, and selecting “Share with check in app”.

If you’re not eligible for Medicare, you can instead log into myGov, select “Individual Healthcare Identifiers service”, select “View immunisation history” and then select “Share with check in app”.

What if I don’t use a smartphone?

Customers without a smartphone can print a vaccination certificate from their Medicare account or contact Services Australia for a paper certificate to prove their vaccination status.